Terms & Conditions of Sale and Use

Welcome to the website of Lapillus Private Limited (“Lapillus,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, [Your Website URL, e.g., www.lapillus.in], and all transactions for products offered through the site. By accessing or using our website, you agree to be bound by these Terms.

1. General Conditions and Website Use

  • Eligibility: You must be at least 18 years old to use this website and purchase products. By using the website, you confirm you meet this age requirement.
  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
  • Intellectual Property: All content on this site (including images, text, logos, and product designs) is the property of Lapillus Private Limited and is protected by Indian and international copyright laws.

2. Products and Orders

  • Medical Disclaimer: Products sold are pharmaceutical and healthcare items. Information on this site is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified physician or other healthcare provider.
  • Pricing: All prices are subject to change without notice. Prices listed are inclusive of applicable taxes unless otherwise stated.
  • Order Acceptance: We reserve the right to refuse any order placed with us. An order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
  • Product Availability: Products or services may have limited quantities. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

3. Shipping, Returns, and Refunds

  • Shipping: We will arrange for shipment of the products to the address specified in the order. Delivery dates are estimates and are not guaranteed.
  • Returns Policy (Crucial for Pharma): Due to the nature of pharmaceutical and health products, we generally do not accept returns or offer exchanges once the product has been delivered, except in cases of:
    • Damaged or defective product received.
    • Wrong product shipped by us.
    • All returns must be notified within [e.g., 48 hours] of delivery.
  • Refunds: Refunds for approved returns will be processed to the original method of payment within [e.g., 7-10] business days after the returned item is received and inspected.

4. Limitation of Liability

Lapillus Private Limited shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages resulting from the use of, or the inability to use, the materials on this site or the performance of the products, even if Lapillus has been advised of the possibility of such damages.

5. Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert Your Company’s Jurisdiction/City, e.g., Mumbai, Maharashtra].

6. Contact Information

Questions about the Terms & Conditions should be sent to us at [Your designated Legal Email Address, e.g., legal@lapillus.in].